GoAir creates history in the Indian aviation sector – adjudged most punctual airline for 12 months in a row
- DGCA ranks GoAir number one in on-time-performance for August 2019
- GoAir flies 13.91 lakh passengers in August 2019
Mumbai, 20 September 2019: According to data released by the Directorate General
of Civil Aviation (DGCA) GoAir – India’s fastest growing airline – has emerged
as the most punctual airline in August 2019, thereby creating history in the
Indian aviation sector. This is the 12th month in a row that GoAir
has achieved the distinction of being on top of on-time-performance (OTP)
charts. As per the data released yesterday, GoAir registered 85.1% OTP, the
highest among scheduled domestic airlines in August 2019.
During the month of August 2019, GoAir
flew 13.91 lakh passengers with barely 0.85% cancellations as against an
industry average of 1.61% for scheduled domestic airlines in the month of Aug
2019. The airline had 0.4 complaint rate per 10,000 passengers in the month
August 2019.
GoAir is punctual all the time, every
time.
Sep 2018 in %
|
Oct 2018 in %
|
Nov 2018 in %
|
Dec 2018 in %
|
Jan 2019 in %
|
Feb 2019 in %
|
Mar 2019 in %
|
Apr 2019 in %
|
May 2019 in %
|
Jun 2019 in %
|
July2019 in %
|
Aug 2019 in %
|
|
GoAir
|
90.4
|
90.5
|
87.0
|
83.0
|
75.9
|
86.3
|
95.2
|
96.3
|
91.8
|
86.8
|
80.5
|
85.1
|
Indigo
|
87.6
|
85.9
|
79.2
|
72.3
|
64.0
|
76.2
|
89.5
|
89.9
|
87.4
|
83.5
|
74.4
|
80.3
|
SpiceJet
|
89.1
|
86.5
|
78.3
|
77.9
|
69.2
|
77.1
|
82.9
|
80.4
|
74.7
|
75.2
|
61.1
|
70.8
|
AirAsia
|
NA
|
NA
|
NA
|
NA
|
NA
|
NA
|
91.9
|
93.0
|
89.1
|
85.1
|
77.7
|
82.7
|
Vistara
|
85.9
|
88.5
|
86.1
|
77.7
|
75.3
|
81.6
|
91.9
|
92.8
|
86.6
|
82.3
|
71.6
|
78.4
|
Air IndiaDomestic
|
74.3
|
74.7
|
64.0
|
61.1
|
56.6
|
60.5
|
69.0
|
70.7
|
70.3
|
61.0
|
58.9
|
59.8
|
Mr. Jeh Wadia,
Managing Director, GoAir, said: “Today GoAir has done proud the entire Indian
Aviation sector, DGCA and the Ministry of Civil Aviation. Today GoAir has shown
the world that where there is a will, there is a way for airlines too. It’s
time to celebrate the maturing of Indian aviation and achievements such as 12
months OTP leadership. The good news simply ushers in a fresh breeze of
optimism and it has created a new benchmark for Indian airlines.”
He added: “There is an announcement that we do in
all our flights: ‘Ladies and Gentlemen. GoAir is dedicated towards maintaining
on-time performance.’ All the 4800 employees of GoAir mean it and we
relentlessly work towards it. As far as passengers are concerned, survey after
survey we have found that punctuality scores overwhelmingly above price, network
connectivity, customer service and the food on the table. Every single
passenger wants to arrive on time – irrespective of gender, age, businessman
and leisure travelers. And punctuality is all the more important for connecting
flights. In fact there is a direct correlation between customer happiness and punctuality.”
GoAir currently operates 320 daily
flights and carried around 13.91 lakh passengers in the month of August 2019.
GoAir flies to 24 domestic destinations including Ahmedabad, Bagdogra,
Bengaluru, Bhubaneswar, Chandigarh, Chennai, Delhi, Goa, Guwahati, Hyderabad,
Jaipur, Jammu, Kochi, Kolkata, Kannur, Leh, Lucknow, Mumbai, Nagpur, Patna,
Port Blair, Pune, Ranchi and Srinagar. Goair flies to 7 international
destinations, including Phuket,Male, Muscat, Abu Dhabi, Dubai, Bangkok and
Kuwait, with Singapore to take-off soon. 💢💢
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